Location: Galeria do Rock
Shop front of Império Serigrafia, a screen printing supply store with products and staff visible.
Interior of a silk-screen printing training facility with equipment and signage.
Based on 13 reviews
Out of 168 shops
Not enough ratings
Maria Laura Pereira Correa
I made a purchase on January 10, 2025, and it took 17 days for the carrier to deliver my merchandise. My shipment was lost, and I'm asking for my money back. I've been demanding my rights for 13 days, and nothing. They don't respond; the owner, Tânia, ignores my messages and appeals. I've only suffered losses and still haven't received my money. It was an investment of R$3,250.00.
William dos Anjos
I left 10 aluminum screens for repair. They promised me 5 days. After a 3-day delay and much insistence, they gave me a deadline. Another 7 days... I took the screens back and had them repaired at another store on the same floor as the gallery. WhatsApp service is terrible, I don't recommend it.
Juliano Silva Mota
Terrible service, and apparently they don't care about customer service at all. Be careful when purchasing, as you may not receive the products.
ericson ruppenthal
Don't buy, it's just stress. It was good, but now they don't respond and they don't deliver the goods. Now I'm out 300 reais waiting for this situation to be resolved. Disregard for the customer. NEVER AGAIN!
Haiston Santos Moreira Soares
I bought a display stand from this store a month ago, only because I recommended it. The pre-sale service was great, but the after-sale service was awful. They didn't ship the product for almost 30 days, and I had to keep calling for almost seven days straight to get my money back. Not to mention, the salesperson has no respect whatsoever. She didn't show the slightest concern for me. My company is HS Silk Screen. I DO NOT RECOMMEND, and I'm only giving it a zero because there's no way around it!
Karen Merola
I have nothing but praise! They made a custom-sized claw for me, and I requested expedited shipping. It arrived ahead of schedule! I'd especially like to thank Tânia, who was very helpful!
