Terrible customer service for wholesale customers! The website lists very long in-store pickup dates. The physical store attendant provides very poor customer service, doesn't explain, shows no empathy, and has no interest in providing information. Worst customer service experience. I was buying wholesale, and honestly, that's why people prefer online stores, as physical customer service is becoming increasingly dehumanized. T-shirts are good, and the quality is good, but unfortunately, it's worthless if you get service like this. Thank you very much!
My husband already had a t-shirt there and asked me to buy another. Great service, very good fabrics, lots of different prints, they have t-shirts, sweatshirts, mugs, pillows, pins, keychains, and other items. I needed to exchange my husband's t-shirt and got great service. They have rock, Pokémon, Dragon Ball, Marvel, Simpsons, Harry Potter, and TV series items. I really liked it.
This store's website is terrible, the size search filters don't work, most of the shirts are only available in sizes S or XS, and they constantly show unavailable items that never arrive!! It needs a lot of improvement to be that bad!!
10 out of 10 service
Not one of those salespeople
Who is always on top
Lets customers feel free to browse
Great quality t-shirts
Prints that don't peel or fade
Can be washed
That don't warp or shrink
There are t-shirts starting at 10.00
With minor defects
You won't even notice
Fair price
Great quality
Sellers
No difference between customers
It doesn't matter if you spend 10 or 1000
The service is the same
Without a doubt
One of the best stores
In the gallery
Congratulations
A very good store, I consider it the 4th or 5th best place to buy t-shirts in the gallery. In addition to their own designs, they also sell other brands like Pulse, Bomber, Brutal Wear, and others. They have three stores in the gallery: two on the same floor, across from each other (which are worth a visit because they have different products), and one on the upper floor, which has items from their website. By the way, here's a tip: if you're looking for a product that's sold out on the website, it's worth a visit to browse some remaining pieces. Prices are affordable, ranging from 30 to 60 Jair's per item.
[Fatum from Galeria do Rock] The t-shirt prices are higher than at other galleries, and the staff are rude.
I was going to buy two t-shirts, asked the manager for a discount, and she said there was no negotiation, that I couldn't, and that was it (harshly). In short... I only bought one, but I shouldn't have bought any.
After all, they're only working because we, the customers, pay their salaries. I won't go back to that store, not even to buy a pin.
I've always shopped at another Galeria store, but this is my second time at Fatum, and I'm satisfied. The t-shirts are beautiful, much better than the competition's, and the service is fantastic. The salesperson is very knowledgeable and friendly. I recommend them.
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